đ Your SugarPixel+ is all set.
Explore the settings below â you'll find the Snoozer for silencing alerts, Accessibility options like color correction for color vision differences, and other device settings.
When finished with the setup wizard, please install the latest version from the System Settings menu.
Let's set your device preferences.
Device Name â Give your SugarPixel+ a name. The "SugarPixel-" prefix is fixed; you edit the suffix. This name also appears when pairing Bluetooth devices and helps identify your device if you ever contact support.
Units â Set glucose display units to mg/dL or mmol/L. This applies to all users.
Time Zone â Select your local time zone. This is important for the clock, Quiet Hours, and alert timing to work correctly. SugarPixel+ detects your time zone automatically, but you can change it here at any time.
12/24-Hour Display â Choose your preferred clock format.
Snoozer
Temporarily silence alerts for one or more users
The Snoozer lets you silence alerts for a set period of time â useful when leaving home or changing your routine. Open it from the main menu (âĄ) at any time:
- Select the user(s) you want to snooze
- Choose how long to snooze â pick a specific date and time, or tap a preset: 15 min, 30 min, 1 hr, 2 hr, 6 hr, or 12 hr
- Tap Low, High, No Data, or All to apply
Any user with an active snooze shows a Clear All Snoozes button under their name so you can cancel it at any time.
Remote Snooze from App
Pair your phone to snooze alerts from anywhere you have internet
Once you pair a phone, you can snooze your SugarPixel+ alerts from the SugarPixel Hub app (iPhone / Android). Remote snooze works over the internet â there is no distance limit and it does not use Bluetooth. As long as both your phone and your SugarPixel+ have internet access, you can snooze it from the other side of the world.
You must have the latest version of the SugarPixel Hub app installed. Update the app before pairing â earlier versions do not include the SugarPixel+ tab.
Pairing Your Phone
1Open the SugarPixel+ tab
Open the app and tap the SugarPixel+ tab at the bottom of the screen.
2Start the connection
Tap Connect SugarPixel+ in the app.
3Show the QR code
On your SugarPixel+, open the Snooze screen and tap Pair Phone at the bottom.
4Scan the QR code
Scan the code shown on the SugarPixel+ screen using the app.
5Name both devices
Enter a name for your SugarPixel+ and a name for your phone.
Scan the QR code from the SugarPixel+ tab in the app â not with your phone's camera app. Pairing will not complete if you scan it from anywhere else.
You can pair more than one phone. Each paired phone is listed on the Pair Phone screen on your SugarPixel+.
Snoozing a Current Alert
1Tap Snooze Alert
Tap the Snooze Alert button in the app.
2That's it
Your SugarPixel+ snoozes for the default time, exactly as if you had pressed the snooze button on-screen.
Snooze Alert silences all active alerts â if two users are alerting at once, both are snoozed. If nothing is currently alerting, the button does nothing.
Advanced Snoozing
Use advanced snoozing to snooze ahead of time or for a specific duration.
1Open advanced snooze
Tap the Advanced Snooze button in the app.
2Choose how long
Pick a day and time to snooze until, or select one of the presets.
3Choose which alerts
Tap Low, High, No Data, or All to snooze that alert (or all of them) for the selected time.
4Clearing snoozes
To remove existing snoozes, tap Clear All Snoozes.
Managing Paired Phones
- Every remote snooze is shown on the device. Your SugarPixel+ displays a notification naming which phone snoozed it each time a remote snooze command is received.
- To remove a phone's access, tap the delete button next to that phone on the SugarPixel+ screen. It can no longer snooze your device remotely.
General Settings
WiFi, accessibility, preferences, and systemAccessibility options and system info
Accessibility
Spoken glucose and color correction â in General Settings
Found in General Settings.
Spoken Glucose(Install Version 1.90+ after setup) â Available after first software update. When enabled, tap the screen or press the physical snooze button at any time to speak the current glucose value and trend aloud.
Color Correction â Adjusts the display colors to account for color vision differences. If the standard red/green/yellow glucose color coding is difficult to distinguish, enabling this shifts the colors to a more distinguishable palette.
Preferences
Device name, units, timezone, and time format
Device Name â Give your SugarPixel+ a name. The "SugarPixel-" prefix is fixed; you edit the suffix. This name also appears when pairing Bluetooth devices and helps identify your device if you ever contact support.
Units â Set glucose display units to mg/dL or mmol/L. This applies to all users.
Time Zone â Select your local time zone. This is important for the clock, Quiet Hours, and alert timing to work correctly. SugarPixel+ detects your time zone automatically, but you can change it here at any time.
12/24-Hour Display â Choose your preferred clock format.
System
Device info, update settings, and factory reset
Device Settings â View device information including firmware version and hardware details.
Theme Updates â New characters, themes, and animations download automatically in the background. If you're on a capped or metered data plan, you can switch to manual updates and tap Update Themes at any time to download them yourself.
Software Updates â You will receive a notification when new software is ready to install. Please install updates when prompted.
Clear SugarPixel Settings â Removes all users, settings, and connected CGM accounts from your SugarPixel+.
Only use this if instructed to by SugarPixel support. It is not the solution for old or missing glucose data, CGM login errors, or WiFi issues.